One recovered lead
pays for a year.

Because setup is real work done by real people — the crawl, the Q&A writing, the voice calibration, the testing. It's also the thing that makes this work when the last chatbot you tried didn't. Pay annually and it's waived entirely, which is the best deal on this page.

A visitor session with at least two messages from them, inside a 30-minute window. Somebody opening the widget and closing it doesn't count. Somebody asking one question and leaving doesn't count either.

Nothing breaks. On Ensemble and Symphony we keep answering and bill the overage — an agent that goes quiet mid-conversation is far worse for you than a small line item. We'll tell you at 80%, and if upgrading would cost less than the overage, we'll say so plainly. It usually does.

There's a 14-day trial on Ensemble, and a 30-day guarantee on everything: if Aria doesn't capture a single lead, you get a full refund including the setup fee. We don't offer a free tier — a free plan gets you an unconfigured bot that nobody set up, which is the exact failure we're built to avoid.

Any time, both directions. Upgrades take effect immediately and are prorated; downgrades take effect at the next billing date.

Then don't buy this yet, and we'll tell you so on the call. Aria converts visitors — she can't create them. Under roughly 500 visitors a month, you need traffic before you need us, and we'd rather say that than take your money and watch you churn in three months.

Yes. Leads, transcripts and knowledge base are yours, exportable at any time, and deletable on request. We don't train shared models on your content.